HELP CENTER
DO YOU OFFER WORLDWIDE SHIPPING AND HOW MUCH IS IT?
We do offer worldwide shipping, however, it can get a bit pricey shipping outside of the U.S. Shipping charges are calculated by the weight of the items within your order and your location, upon checkout. All orders will be shipped through USPS, UPS, or DHL. We are working to find a better shipping option for our customers outside of U.S. to bring the costs down in the future.
DO YOU OFFER GIFT CARDS?
Yes, we offer e-gift cards in denominations of $10.00, $25.00, $50.00, and $100.00
Gift cards are delivered by email and contain instructions on how to redeem them at checkout. No promotional discount, coupon, or offer may be applied to purchase one of our gift cards. There are no additional processing fees or expiration on gift cards. Gift cards cannot be refunded.
WHAT ARE THE PAYMENT OPTIONS?
We accept all major credit cards as well as PayPal, ShopPay, and ApplePay
HOW LONG DOES IT TAKE FOR YOU PACKAGES TO SHIP?
Our order packing & processing time is 5-7 business days (not including holidays). This is due to some of our items being handmade to order, and more importantly because your items and order are important to us and we need this time window to ensure that your order is packaged with the care and attention it deserves.
Our 5-7 business day processing time does not include parcel travel time.
in the “Pre-Shipment” stage while it is traveling to you, if the postal service has not updated its status in their system.
We understand how frustrating this can be, but unfortunately in the state of everything due to COVID-19 (especially during holiday season) the US Postal service has been bogged down more than usual, and again, we are not liable for their shipping delays.